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Our Bidets are
sent to you either by UPS and are guaranteed to arrive in
working condition.
Always check your
new unit for damage.
In the event of
shipping damage, contact our Customer Service Representatives
immediately, If it is determined that your Bidet needs to
be returned, they will provide a Return Authorization number.
Please have the following information available when you contact
us:
- Purchaser's
name and address
- Serial number
- Copy of purchase
- Date purchased
and date received
- Authorized dealer
purchased from
- Detailed description
of the problem
SHIPPING
WARRANTIES AND LIABILITIES
Refusal
- In the event of you the buyer refuse delivery for any reason,
you are to pay any and all shipping, storage, restocking and
handling fees.
Unable
to complete delivery - Carriers make every reasonable
attempt to complete deliveries. As it is the responsiblity
of the buyer to make themselves available for delivery and
to provide accurate delivery information, should the delivery
company be unable to complete delivery, you the buyer are
responsible for any and all costs associated with delivery
and return delivery. Genius Goods Inc will incur no expense
or fees on shipping, handling, restocking, storage costs or
fees. Genius Goods liability for product sale is for the cost
of the product itself only.
In addition,
Genius Goods Inc makes no guarantees on the timeliness or
success of the freight carrrier. The negotiation of delivery
is solely and exclusively between the buyer and the shipping
agent, and all liability for any costs or fees fall upon the
buyer.
In no
situation and under no circumstances is Genius Goods Inc liable
for fees and costs associated with a return that does not
involve product defect or damage. Products can be repaired
or replaced depending upon the terms of product warranty and
at the discretion of the manufacturer. All items returned
without pre-authorization will in all cases be charged a restocking
fee and no shipping charges will be refunded. Contact Genius
Goods at 704-226-1443.
Your
purchasing from this site is agreeement to these terms in
total.
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